BOOKING POLICY

Cancel for free up to 8 hours ahead, otherwise you will be charged a A cancellation fee. If you don’t show up to your appointment, you will be charged a  no-show fee.

You can also reschedule online.

Do not reply to any text messages as these are from a NO REPLY address & will not be seen.

By booking an appointment you are accepting our booking policy.

CHILDREN

Our salon is not child friendly! It is a quiet, relaxing environment where clients enjoy peaceful facials & massage treatments.

If you are getting a treatment you cannot also be attending to your child when they need you without disrupting your treatment which makes it take longer adding stress to the therapist who then doesn’t have the time to do their best work.

Also our staff are not babysitters, as much as we love children (and most of us do)

we are at work and our job is to service our clients and give them a great experience.

PHONES

Please put them on silent.

If you need to talk on the phone please do so outside.

PLEASE ARRIVE 5-10MINS EARLY!

This allows time for parking/finding us, to go to the bathroom & to fill out any consultation forms. 

Late arrivals will require us to shorten the length of the treatment with full charges applying.

HOW TO FIND US

We UPSTAIRS inside “Castlereagh House”

Building number is 8-10.

Between Bubbles Laundry Mat & A Grade Tax accountants there is a breezeway, walk down and on the right there is a glass door with stairs, go upstairs and you will find us.

There’s a video on or Instagram highlights if you need more help otherwise call us if you are lost on 47312642

PARKING

There is 30min – 1hr parking on our Street right outside our building, on the other side of the round about on Castlereagh St the parking is unlimited and only a 2 min stroll back down the road. 2 – 4 hour parking can be found on Lethbridge St and in the car park across from us & the RSL. You can also park at the RSL.